16/02/2025

Wirex Digital Services and other cryptocurrency exchanges: Accounts blocked and funds withheld? Legal assistance from a specialized lawyer.

Attorney István Cocron is currently representing several clients in cases against Wirex Digital Services srl and other cryptocurrency exchanges involving unjustified account suspensions and the withholding of substantial cryptocurrency balances. These cases cast a critical light on the business practices of various providers in the cryptocurrency industry.

Exemplary case against Wirex Digital Services

In a recent case, a client opened an account with Wirex Digital Services after properly identifying himself with his national identity card. Over the following days, he made several Bitcoin transfers from his personal wallet to his Wirex account. The transfers were initially processed without issue and confirmed by the company.

Without any comprehensible explanation, the account was blocked a few weeks later, even though the customer had completed all identity checks and promptly answered all inquiries. Despite multiple attempts to contact the customer and a written promise of a refund from Wirex’s complaints department, the funds have still not been returned.

Legal assessment

According to lawyer Cocron, Wirex’s conduct could constitute an offense under Article 646 of the Italian Penal Code. His law firm has initiated legal proceedings and is consistently taking action against such practices.

Similar cases at other cryptocurrency exchanges.

Attorney Cocron also represents clients in similar cases against other cryptocurrency exchanges. The approach is often similar:

  • Sudden account suspension despite prior proper verification
  • Withholding cryptocurrency balances without legal basis
  • Lack of or insufficient communication from the providers
  • Refusal to pay despite repeated requests

Are you also affected?

If you have had similar experiences with Wirex Digital Services or other cryptocurrency exchanges:

  • Was your account blocked without any understandable explanation?
  • Is Your Cryptocurrency Balance Being Withheld?
  • Are you receiving no answers or only evasive answers from customer service?

Specialized legal support

Attorney István Cocron has extensive experience in legal disputes with financial service providers and cryptocurrency platforms. For an initial assessment of your case, you can contact the law firm directly.

Lawyer István Cocron

Recent cases demonstrate that consistent legal action often leads to success. The law firm uses all available legal means to represent the interests of its clients.

This article is for informational purposes only and does not constitute legal advice. For individual legal advice, please schedule an appointment with the law firm.

We are happy to advise you – individually and personally

Yes, I have read the Privacy Policy and agree that my data may be collected and stored electronically. My data will only be used strictly for the purpose of processing and responding to my inquiry.

Our Topic Page on the Case

More News

  • Online coaching contracts can be revoked: Consumer rights strengthened – refunds granted by court ruling

    The verdict is final after the appeal is withdrawn. The term “coachees” refers to customers of online coaching, i.e., people who have booked digital coaching packages such as “business building”, “mindset” or “digital reselling”. The key messages: The Landshut Regional Court has ruled: A contract for online coaching can be effectively revoked. The verdict is…

    Read More
    26/09/2025
  • Cryptocurrencies are no longer a fringe topic.

    Digital assets like Bitcoin, Ethereum, and other cryptocurrencies have become established in the financial world. More and more people are consciously investing in this asset class. Consequently, interest is growing in how crypto assets can be sensibly passed on in inheritance cases. Those who plan ahead can avoid unnecessary conflicts and losses. 1. Cryptocurrencies are…

    Read More
    25/06/2025
  • Success for client of the law firm Cocron: Wirex refunds over 30,000 euros in cryptocurrencies after lawsuit is filed.

    The law firm Cocron GmbH & Co. KG, with offices in Berlin and Munich, successfully secured the repayment of over €30,000 worth of cryptocurrencies for a client. The refund was processed by the provider Wirex after our firm initiated legal proceedings – a court ruling was not required. The case: Account blocked – access to…

    Read More
    05/06/2025

Known from

Wirtschafts Woche LogoHandelsblatt LogoFrankfurter Allgemeine LogoBernerZeitungBZ LogoZeit Online Logo
Wirtschafts Woche Logo
Handelsblatt Logo
Frankfurter Allgemeine Logo
BernerZeitungBZ Logo
Zeit Online Logo