If the online casino does not adhere to the 1000-euro limit
More and more players are reporting that even after reaching their monthly deposit limit of €1,000 at the online casino, they were still able to deposit money – sometimes for many months. The rude awakening often comes later, when significant losses have accumulated and the player realizes: “Shouldn’t the casino have stopped this?”
What many affected players don’t know: In such cases, there is often a clear violation of applicable gambling law . Online casinos are legally obligated to implement technical safeguards that reliably prevent exceeding the limit. This is also stipulated in the Interstate Treaty on Gambling (§ 6c para. 6 sentence 6 GlüStV). If the online casino disregards this legal protection, there is a high probability of a claim for reimbursement of losses . Affected players should therefore have it checked whether a so-called limit violation has occurred – and whether they can potentially claim damages from the casino.
Limit violation? We support you in all matters:
Legal Regulation: The Deposit Limit in Online Gambling
In 2021, the new Interstate Treaty on Gambling came into force, imposing a uniform monthly deposit limit of €1,000 per player in Germany – regardless of the platform or provider. What few people know is that such a limit has actually been in place since the previous Interstate Treaty on Gambling from 2012. Therefore, it may be possible to reclaim gambling losses retroactively for up to 10 years if it can be proven that more than €1,000 was deposited per month.
The deposit limit serves a good purpose: it is intended to protect players from addiction and excessive debt. Online gambling providers are legally obligated to implement appropriate technical measures to monitor their users’ deposit behavior and ensure compliance with the limit. Those who fail to comply are breaking the law – and may be liable for damages .
What exactly does a limit violation mean?
A limit violation occurs when a player deposits more than €1,000 within a calendar month – and the casino still allows him to continue playing.
Typical Signs of a Limit Violation
Stuttgart Regional Court Ruling: Limit Violation Leads to Compensation for Damages
If an online casino has violated its legal obligations to comply with deposit limits, you may be able to reclaim all of your losses. This is not a matter of goodwill, but a legally enforceable claim for damages.
This was also confirmed by the Stuttgart Regional Court in a 2024 ruling (judgment of August 30, 2024 – 48 O 143/23): The player was successfully awarded the damages he claimed because the casino allowed him to continue playing despite exceeding the limit. The judgment states, among other things:
“[…]The statutory maximum limit for self-imposed limits serves to achieve the objectives of Section 1 of the former Interstate Gambling Treaty. It also serves to prevent excessive spending on online gambling and the resulting negative consequences for the player […]. The maximum limit of €1,000 per month is specifically intended to prevent extreme losses and thus limit the negative consequences of gambling addiction for the player, as well as their family and creditors […]”
Good to know: Not only illegal providers, but also officially licensed platforms are liable if they do not comply with legal requirements.
Here’s the best way to proceed now
Back Up Your Bank Statements and Game Histories.
These documents prove the actual deposits and are important for providing evidence.
Document the Limit Violations.
Screenshots or emails with the provider often help.
Contact us for a free initial assessment.
We are checking whether there has been a violation of the deposit limit – and whether there is a claim for a refund.
Why Lawyer Cocron?
Attorney István Cocron is the leading lawyer in Germany when it comes to online casinos and online sports betting. We have successfully represented numerous players and are also experts in recovering winnings for exceeding limits in online gambling. We represent clients nationwide who have been harmed by unlawful conduct from online casinos.
Faqs
In this case, there is usually a violation of the State Treaty on Gambling. The provider should have technically prevented further deposits.
If it can be proven that you were able to deposit beyond the limit, there is a good chance of getting your losses refunded – even retroactively.
Yes, the statute of limitations is generally 3 years. The sooner you act, the better.
The initial assessment is free and non-binding. Only afterwards do you decide whether we should pursue your claim further.
It depends on the individual case. Many providers respond to an initial letter from a lawyer. In some cases, a lawsuit is necessary.
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