15/07/2025

Federal Court of Justice ruling affects online coaching providers – refunds also possible for self-employed individuals

Legal ruling with far-reaching implications – Cocron law firm advises entrepreneurs to review their case

Berlin, July 14, 2025 – In its ruling of June 12, 2025 (Case No. III ZR 109/24), the Federal Court of Justice clarified that many online coaching programs fall under the Distance Learning Protection Act (FernUSG) and are invalid without the appropriate authorization. This applies not only to private consumers but also explicitly to self-employed participants.

Lawyer István Cocron , specialist in consumer and contract law, explains:

“This is a clear message to the coaching industry: Anyone selling programs without accreditation is vulnerable. Even self-employed individuals can hope for a refund.”

The case: 47,600 euros for coaching – without a legal basis

A sole proprietor had booked a comprehensive online financial education program – consisting of e-learning content, live calls, and personal support. However, he lacked accreditation under the German Distance Learning Act (FernUSG).

The Federal Court of Justice ruled:

Since this involved systematic distance learning with feedback components, the offer required a license. Without a license, the contract was invalid according to Section 7 of the German Distance Learning Act (FernUSG).

Key message: Protection also applies in a business context.

The German Federal Court of Justice (BGH) ruled that the Distance Learning Act (FernUSG) protects not only consumers but also business customers. The purpose of the law is to protect against disreputable educational offerings, not to target the type of customer.

No payment despite services rendered

Particularly striking: The provider received no compensation – even though content had been provided. The concrete benefit to the customer was not proven. As a result: The money stays with the customer.

Legal consequences for those affected

Entrepreneurs who have signed up for such coaching should have their contract legally reviewed. Under certain circumstances, payments already made may be fully refundable.

The law firm Cocron offers nationwide support – from contract review to the enforcement of repayment claims.

👉 Act now: Anyone who has entered into an unauthorized coaching contract should seek advice – before the statute of limitations expires.

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