Unauthorized credit card charges are becoming an increasingly serious problem in the financial sector, primarily affecting customers of banks such as DKB, Targo Bank, and savings banks. The methods fraudsters use to obtain customers’ sensitive credit card data are numerous and often difficult to trace. Data is most frequently stolen through visits to fake websites where customers, in good faith, enter their payment information for purported purchases. A common scam is the so-called “secure payment fraud” on platforms like eBay, where customers are tricked into disclosing their data.
In many cases, the banks in question refuse refunds, even when customers are entitled to them. The banks often argue that the payments were authorized by the customer or that the customer acted with gross negligence. However, there is no general proof of customer authorization; the bank must prove in each individual case that the customer either authorized the payment or grossly violated the terms of service.
The burden of proof for such a claim clearly lies with the bank, and whether gross negligence exists always depends on the specific case and is decided by the individual circumstances and the perspective of the competent court. ” Often, it comes down to details that must be carefully examined and documented in order to protect the client, ” says lawyer István Cocron.
With experienced consultants specializing in banking law, our firm offers comprehensive support to bank customers affected by credit card fraud who wish to assert their claims for reimbursement. Through sound advice and, if necessary, by initiating legal proceedings, the Cocorn law firm is committed to ensuring that our clients’ claims against the banks are enforced. ” If you have also fallen victim to unauthorized credit card charges, I cordially invite you to schedule an initial consultation. In this meeting, I will inform you in detail about your chances of success and the possible next steps to consistently and successfully enforce your claims, ” says attorney Cocorn.
