26/03/2025

GDPR Violation at Online Gambling Provider Merkur?

What happened?

The Merkur Group – known for platforms such as CrazyBuzzer, SlotMagie and MerkurBets – recently announced a serious data breach. Particularly concerning: apparently, copies of users’ identity documents and account details were publicly accessible.

What does this mean for you as an affected party?

Anyone who has received written notification from the Merkur Group regarding the data breach is directly affected. The publication of such sensitive information can have serious consequences: fraud attempts, identity theft, and financial losses are real risks.

What rights do I have under the GDPR?

According to Article 82 of the GDPR, data subjects are entitled to compensation if their personal data has been processed unlawfully or inadequately protected. This compensation can amount to up to €5,000, depending on the specific circumstances.

What is the correct way to proceed now?

  1. Save the information letter from Merkur.
  2. Check if you have legal expenses insurance.
  3. Contact a specialized law firm to have your claims reviewed.

The law firm Cocron GmbH & Co. KG specializes, among other things, in data protection and consumer protection. For those with legal expenses insurance, the firm offers a free review of potential claims against the Merkur Group. The chances of obtaining compensation are good.

We are happy to advise you – individually and personally

Yes, I have read the Privacy Policy and agree that my data may be collected and stored electronically. My data will only be used strictly for the purpose of processing and responding to my inquiry.

Our Topic Page on the Case

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